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British Gas Twitter Q&A

When Twitter Q&As go awry – British Gas hikes prices then asks for feedback using #AskBG

I’m all for Twitter Q&As. They can engage your audience, provide useful information and show a human face behind your business. However, timing is everything. Energy pricing is a political hot potato in the UK. Leader of the Opposition Ed Miliband announced at his recent Party Conference that a future Labour government would freeze energy […]

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